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Empower Your Operations Manager with Expert Backing

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Fill Critical Business Management Skill Gaps

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Gain Confidence in Your Firm's Strategic Operations

Are Partners Plugging Your Firm's Management Gaps?

You rely heavily on your Office Manager, Firm Administrator, or other key operational staff to keep the firm running smoothly day-to-day, and they likely do an excellent job managing internal logistics, supporting attorneys, and handling HR functions. But what happens when critical business management needs arise outside their core training or current capacity?

Consider the potential consequences of this common expertise gap:

  • Partners Pulled into Operations: Do complex financial analyses, strategic vendor selections, budget preparations, or benefits negotiations frequently land back on the partners' desks, consuming valuable billable time and strategic focus?
  • Suboptimal Business Decisions: Are decisions about technology investments, new service lines, or operational changes made without the rigorous financial modeling and strategic vetting they require, simply because the internal expertise isn't readily available?
  • Operational Staff Burnout: Is your key manager feeling overwhelmed or unsupported when tasked with sophisticated business projects beyond their experience level, increasing the risk of burnout or departure?
  • Hidden Inefficiencies & Risks: Are opportunities for process improvements, cost savings, or risk mitigation being missed because no one has the dedicated time or specific expertise to analyze operations from a strategic business perspective?
  • Stalled Strategic Initiatives: Do important firm-wide projects lag or fail because the necessary business planning, analysis, and management support needed for successful execution isn't available internally?

Expecting skilled operational managers to also function as expert financial analysts and strategic business planners without dedicated support stretches them too thin and exposes your firm to unnecessary risks and missed opportunities. This gap can quietly limit your firm's efficiency, profitability, and ability to execute strategic plans effectively.

Our Flexible Approach to Augmented Management Support - Getting the right level of experienced business management support shouldn't require a major overhaul. PerformLaw partners with your firm through a straightforward, collaborative process designed to seamlessly augment your existing team and provide precisely the expertise needed:

Identify Needs & Define the Support Scope

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We begin with a practical discussion involving firm leadership, and often your key operational manager, to pinpoint the specific business management challenges, skill gaps, or bandwidth constraints you're facing. Together, we determine the exact type and level of support required – whether it's regular coaching calls, specific project assistance, execution of defined tasks (like compensation modeling or application reviews), or general strategic guidance – ensuring the scope perfectly matches your needs and budget.

Integrate Collaboratively with Your Internal Team

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Our primary goal is to empower and enhance your current operations team, not replace them. We establish efficient communication channels and workflows, acting as an accessible, experienced resource for your Office Manager or Administrator. We function as a seamless extension of your team, providing the targeted business expertise they can rely on.

Deliver Practical Expertise & Ongoing Guidance

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According to the agreed-upon scope, we provide consistent, reliable support. This might involve scheduled advisory calls to troubleshoot management issues, performing specific analytical or financial tasks requiring specialized knowledge, offering an objective review of vendor proposals or applications, or providing proactive guidance on operational best practices. We focus on practical, actionable advice and maintain regular contact to ensure our support remains aligned and effective.

This flexible, collaborative process delivers targeted business management expertise right where you need it, empowering your internal team, strengthening your operations, and freeing leadership to focus on high-level strategy and client service.

Your Partner in Practical Law Firm Business Management

We recognize the immense value your Office Manager, Firm Administrator, or key operational staff bring – they are often the linchpin ensuring the smooth day-to-day running of your firm. We also understand that these crucial team members, while excellent operators, may not always have the specialized background in strategic finance, complex business analysis, or high-level operational planning typically found in a CFO or COO role. Yet, your firm needs these functions handled effectively. You want to support and empower your valuable internal managers, providing them with the resources they need to succeed without necessarily adding another full-time executive.

PerformLaw provides a practical, experienced layer of senior business management expertise to augment your existing team seamlessly. Since 2003, our core focus has been helping small and mid-sized law firms run better as businesses. Our approach to management support is distinct – it's not generic coaching filled with jargon; it's actionable guidance grounded in over two decades of exclusive experience within the legal industry. We partner with your internal leaders, bringing:

  • Seasoned Law Firm Business Acumen: Deep, practical knowledge across finance, operations, and strategy to fill specific expertise gaps your team may have.
  • Collaborative Support & Mentorship: We work alongside your managers as a trusted resource, offering guidance, helping execute specific tasks, and enhancing their capacity to handle complex business issues.
  • An Objective, Results-Oriented Perspective: We provide straightforward, practical advice focused on tangible improvements and efficiency – substance over hype. 
  • Flexible & Tailored Engagement: Our 3-Step process ensures support is customized, delivering the right level of assistance, from targeted coaching calls to specific project execution, precisely when needed.
  • Proven Reliability: A long track record of building strong, collaborative relationships with internal firm managers and delivering consistent value.

Empower your operations team and ensure your firm benefits from high-level business management expertise. Partner with PerformLaw for practical, experienced support that strengthens your internal capabilities and drives operational excellence.

Getting Started in 3 Simple Steps

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Initial Consultation (No Cost): We explore your firm's challenges and objectives to understand your specific needs.

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Proposal & Agreement: You receive and approve our detailed proposal outlining the precise scope of services and a transparent fixed fee.

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Engagement Launch: After initial payment is received, we schedule the engagement and start work

Empower Your Team, Elevate Your Firm: The Strategic Support Choice

You've seen how PerformLaw's Augmented Management Support provides practical, experienced business guidance designed to enhance your internal operations team. You value your Office Manager or Administrator, but perhaps you're still weighing whether supplemental expert support is truly necessary right now.

Consider this: The entire firm benefits when your key operational leaders are empowered with the right strategic and financial expertise to complement their skills. Conversely, when they are stretched thin or lack specific business management knowledge for critical tasks:

  • Partners inevitably get pulled back into complex operational or financial details, diverting focus from clients and high-level strategy.
  • Strategic initiatives may lack the robust planning, analysis, and oversight needed for successful execution.
  • Your valuable internal manager may face burnout or lack the confidence to tackle higher-level challenges, limiting their growth and potential impact.

Investing in augmenting your team with targeted expertise isn't just about filling gaps; it's a strategic decision to leverage and empower your existing talent while ensuring critical business functions are handled at the highest level.

PerformLaw's collaborative, flexible 3-Step process delivers precisely the business management guidance needed, strengthening your operational core and freeing leadership bandwidth. It's the practical, efficient way to ensure your firm has the management depth required for stability and growth, without the full cost of additional executive hires.

Final Call to Action: Ready to empower your team and elevate your firm's operational performance? Contact PerformLaw today for a confidential consultation to explore how our tailored Augmented Management Support can strengthen your firm.

Most lawyers lack the time and resources to make good management decisions.

The truth is most lawyers are too busy and lack the training to fully evaluate management decisions. Some are fortunate to have trained law firm managers to help them, but many do not and need timely advice. We know outside help is expensive and can take too long. 
 
Many of our clients had the same anxieties before they got to know us. PerformLaw’s expert advisors relieve lawyers from this anxiety by providing quick and focused management advice.

Here is how we do it at a fraction of the cost of the traditional consulting model. 

We learn and improve your systems. Our knowledge stays current.
 
We learn about your current management structure as well as the capabilities of your systems and your people. We cover the gaps.
 
We strive to raise the competence of your in-house personnel.

In addition to an efficient service delivery process, our pricing is fixed and transparent. No Surprises! 

Enjoy the confidence and satisfaction that come from making informed decisions.

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More information to help you manage your law firm right

PerformLaw offers more than concepts and ideas for improving performance. Our dedicated team provides rich law firm management content to help lawyers and law firm managers make better decisions. Check out our blog and free resources.