Providing Experienced Business Guidance to Empower Your Operations Team
You rely heavily on your Office Manager, Firm Administrator, or other key operational staff to keep the firm running smoothly day-to-day, and they likely do an excellent job managing internal logistics, supporting attorneys, and handling HR functions. But what happens when critical business management needs arise outside their core training or current capacity?
Consider the potential consequences of this common expertise gap:
Expecting skilled operational managers to also function as expert financial analysts and strategic business planners without dedicated support stretches them too thin and exposes your firm to unnecessary risks and missed opportunities. This gap can quietly limit your firm's efficiency, profitability, and ability to execute strategic plans effectively.
We begin with a practical discussion involving firm leadership, and often your key operational manager, to pinpoint the specific business management challenges, skill gaps, or bandwidth constraints you're facing. Together, we determine the exact type and level of support required – whether it's regular coaching calls, specific project assistance, execution of defined tasks (like compensation modeling or application reviews), or general strategic guidance – ensuring the scope perfectly matches your needs and budget.
Our primary goal is to empower and enhance your current operations team, not replace them. We establish efficient communication channels and workflows, acting as an accessible, experienced resource for your Office Manager or Administrator. We function as a seamless extension of your team, providing the targeted business expertise they can rely on.
According to the agreed-upon scope, we provide consistent, reliable support. This might involve scheduled advisory calls to troubleshoot management issues, performing specific analytical or financial tasks requiring specialized knowledge, offering an objective review of vendor proposals or applications, or providing proactive guidance on operational best practices. We focus on practical, actionable advice and maintain regular contact to ensure our support remains aligned and effective.
We recognize the immense value your Office Manager, Firm Administrator, or key operational staff bring – they are often the linchpin ensuring the smooth day-to-day running of your firm. We also understand that these crucial team members, while excellent operators, may not always have the specialized background in strategic finance, complex business analysis, or high-level operational planning typically found in a CFO or COO role. Yet, your firm needs these functions handled effectively. You want to support and empower your valuable internal managers, providing them with the resources they need to succeed without necessarily adding another full-time executive.
PerformLaw provides a practical, experienced layer of senior business management expertise to augment your existing team seamlessly. Since 2003, our core focus has been helping small and mid-sized law firms run better as businesses. Our approach to management support is distinct – it's not generic coaching filled with jargon; it's actionable guidance grounded in over two decades of exclusive experience within the legal industry. We partner with your internal leaders, bringing:
Empower your operations team and ensure your firm benefits from high-level business management expertise. Partner with PerformLaw for practical, experienced support that strengthens your internal capabilities and drives operational excellence.
Initial Consultation (No Cost): We explore your firm's challenges and objectives to understand your specific needs.
Proposal & Agreement: You receive and approve our detailed proposal outlining the precise scope of services and a transparent fixed fee.
Engagement Launch: After initial payment is received, we schedule the engagement and start work
You've seen how PerformLaw's Augmented Management Support provides practical, experienced business guidance designed to enhance your internal operations team. You value your Office Manager or Administrator, but perhaps you're still weighing whether supplemental expert support is truly necessary right now.
Consider this: The entire firm benefits when your key operational leaders are empowered with the right strategic and financial expertise to complement their skills. Conversely, when they are stretched thin or lack specific business management knowledge for critical tasks:
Investing in augmenting your team with targeted expertise isn't just about filling gaps; it's a strategic decision to leverage and empower your existing talent while ensuring critical business functions are handled at the highest level.
PerformLaw's collaborative, flexible 3-Step process delivers precisely the business management guidance needed, strengthening your operational core and freeing leadership bandwidth. It's the practical, efficient way to ensure your firm has the management depth required for stability and growth, without the full cost of additional executive hires.
Final Call to Action: Ready to empower your team and elevate your firm's operational performance? Contact PerformLaw today for a confidential consultation to explore how our tailored Augmented Management Support can strengthen your firm.
Most lawyers lack the time and resources to make good management decisions.
Here is how we do it at a fraction of the cost of the traditional consulting model.
In addition to an efficient service delivery process, our pricing is fixed and transparent. No Surprises!
Enjoy the confidence and satisfaction that come from making informed decisions.
"They truly understand the law firm dynamic and have been extremely effective in assisting me as Managing Partner. They have helped me and my partners to better understand the meaning of productivity and acting as owners and business people."
"PerformLaw assisted my firm with management issues ranging from staffing, marketing, billable rates and billing models, profitability, and compensation over a 5-year period. Their insight, creative solutions, and management partnership have been invaluable to our firm."
"PerformLaw is great with the small details while maintaining perspective on the big picture. They have helped us to reduce our firm's overhead and increase profitability."
"PerformLaw has helped our 15 person law firm to become more efficient and focused. With their help, we can get back to what we do best…practicing law and serving our clients."
"I recommend Brian's skills in assessing the valuation, structure, and ongoing profitability of law firms. He has the ability to understand complex information and provide quick concise analysis, as necessary."
"The PerformLaw team keeps us up to date on the latest trends and economics for our regional legal market. Their advice and insight are invaluable."
"Brian and Sean gave me a crash course in firm building and helped me to reframe my thought process and plan my expansion in a more precise manner. I would highly recommend them for firm mergers and lateral hiring."
"Brian is highly knowledgeable, insightful and great to work with. He has been instrumental in our efforts as a law firm."
"PerformLaw is a tremendous asset and resource for our firm. Their expertise with business strategy, compensation plans, and law firm management has helped us to grow and transition from a first-generation law firm. Any firm- especially small to mid-size firms - can benefit from working with Brian and PerformLaw."
PerformLaw offers more than concepts and ideas for improving performance. Our dedicated team provides rich law firm management content to help lawyers and law firm managers make better decisions. Check out our blog and free resources.
Law firm partners and managers need help making management decisions quickly, and they need insightful analysis and business advice. Many suffer from limited access to experienced law firm managers. Their time is short, and without help, decisions are made ad hoc and rely too heavily on instinct. At times they consider outside consultants, but the available options are costly and complicated. PerformLaw developed management support agreements and expertly delivered consulting services to overcome these challenges and provide high-quality business advice to law firms when they need it.
935 Gravier Street, Suite 2130
C/O Whiteside and Simms, CPA
New Orleans, LA 70113
© 2025 All rights reserved